Remote Worship Support

How it works

A few small devices. A real engineer. Your volunteer keeps the chair.

The short version is on the home page. This page is the long version, for the tech directors and pastors who want to know exactly what is inside the box, what happens during a session, and where the limits are.

The hardware node

A few small devices that live near your console.

It plugs into your audio system and connects to your network. From your side, it is the size of a paperback book. From our side, it is a window into your room and your console.

  • Remote support node

    The brains. Connects to your network and gives us remote access to your audio system.

  • Small audio interface

    Clean two way audio between us and your console.

  • Measurement microphone

    So we can hear your actual room, not just your console feed.

  • Small USB PTZ camera

    So we can see your stage and console area while we coach.

  • Cables and mounting hardware

    Everything to install cleanly. No mystery trips to the hardware store.

  • Remote installation, system tune, mix templates, virtual soundcheck setup

    Included. Plus your first month of service.

Price: $1,299 one time. You own it. Installation, system tune, mix templates, virtual soundcheck setup, and your first month of service are all included.

A typical Wednesday night

How a rehearsal session actually works.

Your volunteer arrives at 6:30 to power on the console and check the stage. The band trickles in. Someone always plugs the wrong cable into the wrong input the first time. The volunteer texts the worship leader, gets the updated stage plot, and patches it correctly.

At 6:55 the remote engineer connects. The mini PC near the console boots up its session, the camera comes online, and the measurement microphone goes live. A small light on the node turns from amber to green. The engineer speaks through a small speaker near front of house, or through the volunteer's headset if they prefer. "Hey, good to see you. Walk me through what changed since last week."

The band starts playing through the first song. The engineer watches the meters, listens to the room, asks the volunteer to push the kick fader up, and pulls some 250 Hz out of the keys. The volunteer learns why. The mix starts to sit.

By 8:30 the room sounds intentional. The drummer is no longer fighting the electric guitar. The vocals sit on top without harshness. The worship leader can hear themselves in their in ears for the first time in a month. The engineer saves the scene. The volunteer marks it on Sunday's run sheet.

Sunday morning, the volunteer arrives. They load the scene. They run the service. They get the high five from the worship leader on the way out.

The honest version

What we can and cannot do remotely.

No magic. Just clear lines about where the service starts and stops.

We can

  • Adjust every parameter on your console (faders, EQ, dynamics, routing, monitor mixes, scenes)
  • Hear your room through the measurement microphone
  • See your stage and console through the camera
  • Coach your volunteer in real time over a headset or speaker
  • Save and recall scenes for Sunday morning

We cannot

  • Physically reseat a cable or move a microphone (your volunteer does that, with our guidance)
  • Stop a feedback event faster than your volunteer pulling the fader (we coach them to anticipate it instead)
  • Replace damaged hardware (we will help you diagnose it, but the church owns the gear)

Compatibility

Works with most modern digital consoles.

  • Behringer X32 and Midas M32 family
  • Allen & Heath SQ, Avantis, dLive
  • Yamaha CL, QL, TF series
  • PreSonus StudioLive
  • DiGiCo S and Quantum families
  • Soundcraft Vi and Si

Older or fully analog consoles can usually still benefit from rehearsal coaching, but live remote control is not possible. Ask us during the discovery call.

Internet and connectivity

Your existing network is usually fine.

Most churches use their existing network. The node only needs a stable wired connection to your router and outbound internet access. For portable churches or congregations whose audio network is fully isolated from the internet, our Track C Roam+ bundle includes a managed cellular router so you do not have to think about IT.

Privacy and security

What we can access, and what we cannot.

The node only connects outbound to our control infrastructure. No inbound ports are opened on your firewall. The engineer can only access the audio system, not your church's other systems. All sessions are logged with start time, end time, engineer name, and the changes that were made. If your IT person wants a copy of the architecture, we are happy to send one.

FAQ

Common questions.

Will this replace our volunteer?
No. This is the question we get more than any other, so we want to be clear. Your volunteer keeps running the console. We work alongside them, coaching gain structure, EQ, monitor mixes, and scene management during rehearsal. By Sunday morning the volunteer knows the mix, the scene is saved, and they run the service. The whole point of this service is to grow your volunteer, not to replace them.
What if our internet goes down?
We coach your volunteer through any service we cannot reach, and we save scenes ahead of time so Sunday is not dependent on us being connected live. Track C includes a managed cellular backup option for churches whose internet is unreliable.
What if our console is old or analog?
Live remote control of the console may not be possible. We can still coach your volunteer through rehearsal using audio and video, and we can help them learn the board. Ask us during the discovery call.
How loud is the camera and microphone?
Both are silent and unobtrusive. The camera is the size of a paperback. The measurement mic sits on a small stand near the front of house.
Can we cancel?
Subscriptions are 12 month terms. Complete the term and you can cancel any time after that. Track B pay as you go has no commitment, so there is nothing to cancel. Either way, the hardware is yours regardless.
Is this only for big churches?
No. The Foundation tier is built for small churches with simple setups, including a single vocalist and a small praise team.
Do you travel to our site?
We would be more than happy to, but it will be an additional cost and would be better discussed over a call.
Is the hardware secure?
Yes. The node only connects outbound to our control infrastructure. No inbound ports are opened on your firewall. The engineer can only access the audio system, not your church's other systems. Sessions are logged.

Want to see this in your own room?

Book a discovery call. We will look at your console, your room, and your volunteer situation, and tell you honestly whether this fits.

Book a discovery call